Chanda Portal

At Lajna Ima’illah UK, we work hard to ensure you have a trouble-free journey when making a donation. However, we realise that sometimes errors can happen.

We, in common with all registered charities, are constrained by charity law, which means that we are only able to refund a donation in certain prescribed circumstances. Further information regarding Charity law can be found here.

We truly appreciate your donations and support and recognize that there may be an occasion when you need to speak to us to discuss your donation. If you believe that a donation you have made should be refunded, please contact us to discuss your donation. Please email us at Finance@lajnauk.org.

We will ask you a few questions to determine what’s happened so that we can help in any way that we can. We will need some paperwork from you before we are able to consider your request as we can’t proceed without it.

Once we receive everything, we can then advise you of how long things will take – usually 7-10 working days.